Skip to main content

About your Search

20130318
20130326
STATION
LANGUAGE
Search Results 0 to 0 of about 1
CSPAN
Mar 23, 2013 5:20pm EDT
]>> i don't know what you're asking. neil smith is the head of cable. when steve burke moved over to nbc universal after 12 years of earning comcast cable and took us from two or 3 million customers to 20 and we became a cable company in 30 states, huge job. when neil got here, he wanted to make it work better, and it's all about improving service. although we are nowhere near where i would like us to be and where the definition of good service never ends, being able to self-help, get it right the first time, make it simpler -- i think we have made terrific strides. >> why do you think the cable industry seems to have had a reputation for not the best service at times? >> i think it's inherently unpopular to ask people to pay for television. or not,you like it where the ones collecting the bill. company,gle content sports company, entertainer, journalist gets a raise every year. we have to go back and raise rates every year. i thinkand successfully, to improve the value of what it is you receive , you get it high definition you can watch it on an ipad in your home, your watching it o
Search Results 0 to 0 of about 1